Terms & Conditions
Effective Date: August 2025
These Terms and Conditions apply to all websites operated by WellSpace Nexus (WSN) that link to this notice. Please read these terms and conditions carefully before using this website. By accessing or using a WSN website—including submitting forms or interacting with digital tools—you agree to these Terms and to the terms of our [Website Privacy Policy]. If you do not agree, do not use our websites.
AGREEMENT
BY USING THE WEBSITE YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
Public Nature of the Website & Confidentiality
WSN website is a publicly accessible informational resource and is not intended for the submission, collection, or transmission of Protected Health Information (PHI), personal health data, or other confidential medical details. Visitors should not use this website to communicate sensitive information, including personal medical concerns, diagnoses, treatment history, or insurance details.
Any information submitted through general website forms, contact fields, or inquiry tools will be treated as non-confidential and will not be secured under HIPAA or other health privacy laws. WSN does not monitor or manage direct care, and communications received through the site are not reviewed by clinical personnel.
If you need to discuss your care, share health information, or communicate with a healthcare provider, you must use the appropriate secure, HIPAA-compliant patient communication platform designated by your provider or medical group. Use of this website does not establish a provider–patient relationship and should not be relied upon for clinical decision-making, care coordination, or urgent health concerns..
No Medical Advice
This website does not provide medical advice. Information is provided for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider. In emergencies, call 911. Use of this website does not establish a patient-provider relationship.
Use of External Patient Portals
To access medical records, request appointments, or communicate with your provider, you may use the secure patient portal provided by your healthcare provider or health plan. These portals are governed by their own terms of use and privacy policies. WellSpace Nexus (“WSN”) does not operate, control, or maintain any patient portal and has no affiliation with the platforms used by participating providers or plans. Personal health information should never be submitted through this website.
Prohibited Uses
You agree not to:
- Pretend to be another individual
- Use the website for illegal, defamatory, or harmful purposes
- Upload viruses or exploitative code
- Access data or systems without authorization
- Use bots or data scraping tools without consent
- Distribute protected intellectual property unlawfully
Violations may result in termination of access or legal action.
Ownership and Intellectual Property
All content on this website is the property of WSN or its affiliates and is protected by copyright and trademark laws. You are granted a limited license for personal, non-commercial use. Unauthorized use of WSN content or trademarks may violate state or federal laws. You may not copy, modify, or distribute any content without written permission.
Disclaimer of Warranties
THE SITE, AND ANY CONTENT, INFORMATION, SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE IS PROVIDED "AS IS," WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. YOUR USE OF THE SITE IS VOLUNTARY, AND AT YOUR OWN RISK. ANY REFERENCES TO SPECIFIC PRODUCTS OR SERVICES ON THE SITE DOES NOT CONSTITUTE OR IMPLY A RECOMMENDATION OR ENDORSEMENT OF SUCH PRODUCTS OR SERVICES BY WELLSPACE NEXUS UNLESS SPECIFICALLY STATED OTHERWISE.
Limitation of Liability
WELLSPACE NEXUS AND ITS AFFILIATES, SUPPLIERS, LICENSORS AND OTHER THIRD PARTIES MENTIONED OR LINKED TO ON THE SITE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, AND ANY CONTENT, INFORMATION, SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE, ANY APP TO WHICH YOU PERMIT WELLSPACE NEXUS TO RELEASE DATA (AND INCLUDING, WITHOUT LIMITATION, THE APP'S USE OF ANY DATA YOU MAKE AVAILABLE TO THE APP), AND/OR ANY THIRD PARTY WEBSITE, OR YOUR USE OF ANY OF THE FOREGOING, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS DESCRIBED IN THE FOLLOWING PARAGRAPH, YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, APPS, AND/OR THIRD-PARTY WEBSITES IS TO STOP USING THE SITE, APPS, AND/OR THOSE SERVICES.
Release of Liability
By using the Site, you hereby release and discharge WSN, its officers, directors, employees, agents, affiliates, and partners from any and all claims, liabilities, damages, losses, or expenses arising out of or connected in any way to your access or use of the Site.
Indemnification
You agree to defend, indemnify, and hold harmless WSN, along with its affiliates, officers, employees, agents, and contractors, from and against any and all claims, demands, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, that arise out of or relate to your use of or access to the Site; any content you submit or transmit through the Site; your violation of these Terms or any applicable law; or your infringement of any intellectual property or privacy rights of a third party.
Binding Arbitration and Class Action Waiver
Any dispute, claim, or controversy arising out of or related to your use of this Site shall be resolved exclusively through final and binding arbitration conducted in Sacramento County, California.
You agree to waive any right to a jury trial or to participate in a class action or class-wide arbitration. Claims must be brought individually. If a court finds this arbitration clause unenforceable, the unenforceable portion shall be severed, and the remainder shall continue in full force and effect.
Use of External Websites
WSN websites may contain links to external health-related websites not managed by WSN. These are provided for informational purposes only. WSN does not sponsor, endorse, verify, or make any representations regarding the accuracy, quality, security, or reliability of the information or services contained on such third-party sites. You use these sites at your own risk. WSN is not responsible for the privacy practices or content of any external website and disclaims any liability for your use of linked websites.
WSN may also provide links to Third Party Websites managed by vendors with whom we have made arrangements to offer services or fulfill orders. These sites may be co-branded with the WSN logo but are owned and operated by the Third Party. Where practicable, we will indicate when you are leaving the WSN website. WSN is not responsible for the content, privacy, or security practices of these sites.
Digital Advertising Alliance (DAA) Compliance and Cookie Notice
WSN websites may use cookies, web beacons, and similar tracking technologies to enhance user experience and collect non-personally identifiable information. BY CONTINUING TO USE THIS WEBSITE YOU CONSENT TO OUR USE OF THESE TECHNOLOGIES.
To learn more about interest-based advertising or to opt out of tracking by participating companies, visit the Digital Advertising Alliance (DAA) at https://optout.aboutads.info.
Internet Use and Limitations
The internet is inherently insecure. WSN takes reasonable measures to protect website security but cannot guarantee confidentiality or integrity of any communications. WSN disclaims liability for data interception or alteration unless caused by its intentional misconduct.
Website Content and Revisions to These Terms
WSN makes reasonable efforts to maintain accurate and current website content but does not guarantee its completeness, accuracy, or reliability. The content and features of this site may be changed, updated, or removed at any time without notice. Unauthorized alterations to the site are strictly prohibited.
These Terms and Conditions may also be modified, updated, or revised at any time without prior notice. Any changes will be effective immediately upon posting. Continued use of the website following such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms and Conditions regularly to remain informed of any updates.
Governing Law
THESE TERMS AND CONDITIONS ARE GOVERNED BY CALIFORNIA LAW WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAW. IF ANY VERSION OF THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT (UCITA) IS ENACTED AS PART OF THE LAW OF CALIFORNIA, THAT STATUTE SHALL NOT GOVERN ANY ASPECT OF THESE TERMS AND CONDITIONS.
Digital Copyright (DMCA)
If you believe that your copyrighted work appears on a WellSpace Nexus website without proper authorization, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to:
Privacy & Compliance Office
Email: compliance@wellspacehealth.org
Phone: 916-469-4690 x9039
Please include sufficient detail to identify the copyrighted work and the allegedly infringing material, along with your contact information and a statement made in good faith.
Trademarks
The WellSpace Nexus name and logo are trademarks of WSN. Unauthorized use is prohibited.
How to Contact Us
Privacy & Compliance Office
Email: compliance@wellspacehealth.org
Phone: 916-469-4690 x9039